​​Effective Date: January 2025

At Charlie’s Pet Services, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you use our website, www.charliespetservices.com, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number

• Address (for service scheduling)

• Pet details (e.g., name, breed, medical needs)

Automatically Collected Information

• IP address

• Browser type

• Pages visited on our site

• Date and time of visit

We use cookies and similar technologies to improve the user experience. You may disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

• Schedule and provide pet services

• Respond to inquiries and customer service requests

• Send confirmations and reminders

• Improve our website and services

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

• Service providers assisting us in business operations (e.g., booking tools, payment processors)

• Legal authorities when required by law or to protect our rights

• Website analytics tools (e.g., Google Analytics) to understand how our website is used

4. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the data we hold about you

• Request correction or deletion of your personal data

• Opt-out of communications (unsubscribe at any time)

To exercise these rights, please contact us directly (see below).

6. Security

We use commercially reasonable security measures to protect your information. However, no online system is completely secure.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Charlie’s Pet Services
📍 [Your Business Address, if applicable]
📞 (747)308-0300
📧 theburbankcatsitter@gmail.com
🌐 www.charliespetservices.com

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